Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times are as follows:
- Italy: 7–20 business days
- European Union: 10–25 business days
- Rest of the world: 15–30 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be available on qualifying orders — please check current promotions at checkout.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our website or the carrier's tracking portal.
Customs and Import Duties International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at [pandashop3001@gmail.com]. We will do our best to resolve the issue promptly.
Contact Us For any shipping-related questions, please reach out to us at [your email address] or visit our contact page